Terms & Conditions

Mile High Bin Spa — Terms & Conditions

Last Updated: July 2026


By scheduling a service or using the Mile High Bin Spa website, you agree to the following Terms & Conditions.


1. Services

Mile High Bin Spa provides professional residential trash bin cleaning, sanitizing, and deodorizing services throughout our designated service area. Our services include:


  • Monthly Recurring Service
  • Every Other Month Recurring Service
  • Quarterly Recurring Service
  • One-Time / Emergency Cleanings


Service availability may vary based on location, weather, scheduling, and operational capacity. Please contact us for inquiries outside of our primary service area.


2. Service Area

Mile High Bin Spa proudly serves homeowners throughout our current service area, including Centennial, Littleton, Englewood, Greenwood Village, Cherry Hills, and surrounding South Denver communities. Service outside our primary service area may be available — please contact us for inquiries.


3. Subscription Plans & Billing


Monthly

  • $25 for the first two bins
  • $5 for each additional bin
  • Six (6) month minimum commitment


Every Other Month

  • $30 for the first two bins
  • $5 for each additional bin
  • Eight (8) service minimum commitment


Quarterly

  • $40 for the first two bins
  • $5 for each additional bin
  • Four (4) service minimum commitment


One-Time / Emergency Cleaning

  • $60 for the first two bins
  • $10 for each additional bin
  • No commitment required


Recurring subscriptions automatically renew until cancelled after the minimum commitment has been fulfilled.


4. Scheduling

Services are generally scheduled the day of your regular trash collection day.

 

Occasionally, severe weather, holidays, equipment maintenance, trash pickup delays/cancellations, or unforeseen circumstances may require adjustments to your scheduled service date.

 

If rescheduling becomes necessary, we’ll notify you as soon as reasonably possible.


5. Customer Responsibilities

To ensure successful service, customers agree to:


  • Provide accurate contact information
  • Ensure trash bins are empty following collection
  • Place bins curbside when required
  • Provide safe, unobstructed access to bins
  • Provide gate codes or access instructions before the scheduled service


6. BinSpa+

Every recurring customer is automatically enrolled in BinSpa+, our complimentary customer care program.


If your bins require attention between regularly scheduled cleanings, simply contact us and we'll gladly schedule your On Demand/Emergency cleaning with the next available route.


BinSpa+ is provided as a complimentary customer benefit to show our continued appreciation for our existing recurring customers. Mile High Bin Spa reserves the right to modify, limit, or discontinue this program at any time. Any future changes will apply only after advance notice has been provided to customers.


7. Cancellations

Recurring subscriptions may be cancelled after the required minimum commitment has been completed.


Cancellation requests should be submitted prior to your next scheduled billing cycle.


One-Time or Emergency Cleaning appointments cancelled before service begins may be rescheduled or refunded at Mile High Bin Spa's discretion.


8. Missed or Inaccessible Service

Bins must be available and accessible on your scheduled service day.


If bins:

  • Are not emptied
  • Are not placed curbside when required
  • Are blocked by vehicles or other obstacles
  • Cannot be safely accessed


The scheduled visit may be considered completed and a return visit rescheduled for the next available route.


9. Payments

Payments are securely processed through our online payment provider.


Recurring customers authorize Mile High Bin Spa to process recurring payments according to their selected service plan until cancellation in accordance with these Terms & Conditions.


10. Satisfaction Guarantee

Customer satisfaction is extremely important to us.


If you're not completely satisfied with your cleaning, please contact us within 48 hours of your service.


We'll gladly return to address any concerns at no additional charge.


11. Weather & Safety

For the safety of our customers, employees, and equipment, services may be postponed due to:

 

  • Severe weather
  • Snow or ice
  • Unsafe road conditions
  • Equipment failure
  • Other circumstances beyond our control

 

Affected customers will be rescheduled as soon as reasonably possible.


12. Environmental Commitment

Mile High Bin Spa is committed to environmentally responsible cleaning practices and proper wastewater management.


Our goal is to support cleaner neighborhoods today while helping create a healthier Colorado for tomorrow.


13. Limitation of Liability

While every reasonable precaution is taken when servicing your property, Mile High Bin Spa is not responsible for pre-existing damage to trash bins, driveways, landscaping, fencing, or other property.


Our liability shall not exceed the amount paid for the service provided, except where otherwise required by applicable law.


14. Service Guidelines

At Mile High Bin Spa, our goal is to provide every customer with the highest quality cleaning experience while maintaining a safe working environment for our technicians and protecting our equipment.

 

Pet & Human Waste

 

For the safety of our technicians and to prevent cross-contamination of our cleaning equipment, bins containing unbagged pet or human waste cannot be serviced.

 

If this occurs, we’ll notify you and gladly reschedule your cleaning once the waste has been properly removed.

 

Paint, Tar & Adhesive Materials

 

Bins containing paint, tar, gum, adhesives, hardened chemicals, or similar materials may require additional time or multiple cleanings to achieve the best possible results.

 

While we strive to remove these materials whenever possible, complete removal cannot be guaranteed.

 

Hazardous Materials

 

Mile High Bin Spa reserves the right to decline or postpone service if a bin presents a safety risk or could damage our equipment.

 

Examples include, but are not limited to:

 

  • Hazardous chemicals
  • Medical waste
  • Unbagged pet or human waste
  • Sharp objects or broken glass
  • Excessive construction debris
  • Flammable or corrosive materials
  • Any material determined to present a health or safety hazard

 

If service cannot be completed, we’ll contact you to explain the reason and discuss the next available service date.

 

By following these Service Guidelines, you help us protect our equipment, maintain a safe working environment, and support cleaner neighborhoods while creating a healthier Colorado for tomorrow.

 

Our Commitment

 

Our commitment is to deliver a premium, professional cleaning experience while protecting our customers, our technicians, and the environment.

 

Thank you for helping us maintain a safe, reliable, and environmentally responsible service for every neighborhood we proudly serve.

 

We communicate.

We show up.

We do the job right the first time.

 

*Changes to These Terms

 

Mile High Bin Spa reserves the right to update these Terms & Conditions at any time.

 

The “Last Updated” date above reflects the most current version.

 

Contact Us

 

Mile High Bin Spa

Email: info@milehighbinspa.com

Website: www.milehighbinspa.com